NZZ: So funktioniert Inkasso mit Herz

More and more people are finding themselves in financial difficulties. Those who fall into debt struggle not only with bills, but also with shame and fear. A study shows that AI, of all things, can reduce psychological pressure.

A digital platform that recovers overdue payments using AI, behavioral research, and data science will now reach those who shop online but occasionally forget to pay. In Poland, this fintech is establishing a foothold for regional growth.

Most people have a negative association with debt collection. PAIR Finance is out to change that. The technology company is using artificial intelligence to do so and is already successfully leading the industry in nine European countries, with customers such as online fashion retailer Zalando. Today, PAIR Finance is announcing its market entry in Central and Eastern Europe with the launch in Poland, marking its tenth market.