Managing international debt collection across multiple countries often involves contracts with numerous local providers, as well as various portals, logins, and reporting tools. This process typically requires significant time, effort, and patience.
Berlin-based fintech company PAIR Finance offers a solution for European businesses through its ONE Approach, designed to simplify debt collection and management across multiple markets. Since 2023, PAIR Finance has successfully expanded into six new markets—Switzerland, the Netherlands, France, Belgium, Spain, and Sweden — establishing full operational functionality and compliance in each.
How does international debt collection work with PAIR Finance’s ONE Approach?
The ONE Approach is a holistic method enabling clients to manage digital, AI-driven debt collection across multiple countries with a highly personalised consumer experience—all from a single platform. PAIR Finance provides clients with a unified portal that offers transparent, cross-border processes and advanced features for multiple markets and languages.
Instead of requiring separate contracts with different partners for each market, PAIR Finance simplifies the process by offering a single contract for all markets. This significantly reduces the effort required to get started, streamlining the contractual setup.
All data is processed securely through PAIR Finance’s centralised interface, enabling smooth and rapid data integration for finance teams while simplifying data transfers. The unified data interface also ensures consistent billing processes.
Through PAIR Finance, businesses can manage european debt collection and receivables across six countries using a single customer dashboard. This allows clients to monitor the status of submitted cases in real-time, 24/7. Regardless of which country the cases originate from, clients benefit from the convenience of one login for all accounts receivable tasks.
PAIR Finance also provides businesses with local expertise in all six markets. Each country is supported by a dedicated team of experts and collection agents. For market-specific questions, dashboard adjustments, or further case transfers, the PAIR Finance Partnership Team is available to help businesses achieve the best outcomes in every country.
Legal frameworks in European debt collection
Debt collection in Europe comes with unique challenges: each country has its own legal requirements, cultural nuances, and language barriers that can complicate the process. To avoid legal pitfalls and maintain control, a well-structured approach is essential.
With a centralised solution like the ONE Approach, businesses can reliably account for legal requirements in different countries. This approach combines country-specific expertise with transparent processes, ensuring cross-border operations are both legally compliant and efficient.
By utilising a unified interface and centralised management, businesses can ensure all requirements are met without having to navigate the legal complexities of each individual country themselves.
Results achieved with the ONE Approach for multi-country debt collection
With the ONE Approach, PAIR Finance provides everything from contracts to reporting in one place. The result: clients save time and effort.
- A single contract is faster to establish than multiple agreements with different providers.
- A single partner reduces the need for excessive communication and coordination.
- A unified customer portal with just one login makes it easier to manage and control all activities.
- A consolidated reporting system simplifies the comparison of performance across various markets and supports the definition of new goals.
By saving time and resources, PAIR Finance’s holistic strategy for debt collection in Europe delivers unprecedented efficiency: one contract, one integration, one reporting system, and one application. This offers business clients a level of convenience unmatched in navigating the complexities of international debt collection.
With our ONE Approach, we present a holistic country strategy in debt collection that makes it more efficient than ever for our business clients: with one contract, one integration, one reporting system and one application. This offers unparalleled convenience and efficiency for clients navigating the complexities of international debt collection.
Stephan Stricker, CEO and Founder of PAIR Finance
Looking for a partner to implement digital, simple, and successful international debt collection?
Find out what PAIR Finance can do for you.
Last updated: 16 January 2025, by Jana Caterina Erhardt
