NZZ: So funktioniert Inkasso mit Herz

The collection fintech PAIR Finance has been certified an ISO 27001 certificate by TÜV Rheinland. Consumers and business partners thus receive independent proof that PAIR Finance meets the highest standards of data protection and information security in the business process.

PAIR Finance addresses debtors on an individual basis: some by their first names, others more formally - some get text messages, others get a letter. Zalando is now taking a stake in the debt collection service.

Until now, little was known about the underlying personality types of the digital consumer with late payments and how to proceed most successfully to ensure out-of-court repayment. In response to this unanswered question, Pair Finance, fintech for AI-based debt collection and management, presents a study on a new customer typology for the digital age.