NZZ: So funktioniert Inkasso mit Herz

Stephan Stricker achieved a multi-million exit with the debt collection start-up Pair Finance. Although his fingertips are already itching again, he did not announce a new project in the interview.

Stephan Stricker: Good customer relations are very important in the insurance industry, because insurers usually try to cover a customer's need for insurance protection as comprehensively and on a long-term basis as possible, i.e. a customer often has several contracts with one insurance company.

PAIR Finance addresses debtors on an individual basis: some by their first names, others more formally - some get text messages, others get a letter. Zalando is now taking a stake in the debt collection service.