NZZ: So funktioniert Inkasso mit Herz

Pair Finance wants to be a gentle alternative to conventional debt collection companies that put pressure on defaulting payers with threats. The company, which processes receivables from Zalando, for example, employs many psychologists and programmers.

Berlin-based debt collection fintech Pair Finance and Fabit (derived from "financial habit") are now announcing their collaboration. Pair Finance uses artificial intelligence, machine learning, and behavioral science to get delinquent payers to pay their bills. "Debt collection is about working with and contacting people who have completely different needs and reasons why they can't meet the debt," Pair Finance told Payment and Banking in an interview.

Start-up company PAIR Finance is a modern kind of debt collection agency, which uses the findings from behavioural research to improve the relationship between debtor and creditor, among other things.