Via Stripe integration: sofatutor and PAIR Finance automate receivables management

Integration
Company size
Scale-up
Headquarter
Berlin, Germany
Foundation
2008
Sector
Online Services

sofatutor x PAIR Finance.

As one of the leading online learning platforms, sofatutor has been offering over 9,000 learning videos and more than 44,000 interactive exercises for students of all ages since 2008. To make education digital and accessible to all, sofatutor relies on innovative technology and user-friendly processes – from registration to payment.

This also includes debt collection as part of the customer journey. With a fully automated connection to Stripe Billing, PAIR Finance helps to make receivables management efficient, digital and seamless. This allows sofatutor to focus on what matters most: learning experiences that are fun.
The Challenge.
The Solution.
The Result.
  • Manual processes: time-consuming transfer of claims via Excel files and separate document provision

 

  • Growth barriers: as user numbers and product variety increased, manual processes became increasingly inefficient

 

  • Lack of real-time updates: delayed information on incoming payments and receivables status

 

  • Product expansion: integrating new offerings such as sofatutor Kids into existing receivables processes

PAIR Finance implemented a bespoke Stripe integration for sofatutor, enabling fully automated transfer of claims. The solution, tailored to sofatutor’s Stripe configuration, automatically transfers receivables into the PAIR Finance client portal and informs sofatutor in real time about incoming payments and status changes.

The technical integration was designed so that the PAIR Finance client portal could be precisely adapted to sofatutor’s individual requirements. This flexibility not only enables seamless processing of existing receivables, but also lays the foundation for future growth – for example, by easily connecting new product lines such as sofatutor Kids.

Thanks to the direct Stripe integration, sofatutor has been able to eliminate almost all manual processes related to debt collection. The transfer of outstanding claims is now fully automated, and invoice documents are available immediately – speeding up the entire process by several days and significantly reducing the workload for the team. This is a great advantage, especially for a growing company like sofatutor with a constant stream of new products: the solution scales flexibly and enables continued efficiency even as volumes increase.

Thanks to real-time information exchange between the systems, sofatutor can immediately reactivate users whose accounts were blocked during the collection process as soon as payment is received. This results in a noticeably improved customer experience.

"With PAIR Finance, we have found a partner who understands our digital DNA and operates on the same technical level as us. The bespoke Stripe integration has fully automated our receivables processes and provides us with real-time information. We particularly value the flexibility with which PAIR Finance responds to our specific requirements and supports us in integrating new products."

Jannis Friedag
Jannis Friedag
CFO
sofatutor GmbH

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