Maximum cash collection for DOUGLAS through digital receivables management.
DOUGLAS x PAIR Finance
With PAIR Finance as its partner, DOUGLAS implements fully digital debt collection for maximum cash collection and the highest level of consumer orientation in Germany, Austria, and Switzerland.
A diverse, constantly growing group of customers with varying requirements: from young target groups on social media to long-standing regular customers.
Various sales channels and a digitally savvy customer base require flexible, data-driven processes.
High-value goods: When shipping premium products, DOUGLAS initially covers the costs itself, and outstanding receivables tie up capital.
Efficient risk management and rapid return of liquidity without compromising service are critical to the business.
PAIR Finance offers DOUGLAS fully digital receivables management that flexibly integrates into existing processes. The key benefit: through the direct sale of receivables, DOUGLAS receives outstanding amounts particularly quickly while also maintaining a respectful and customer-centric approach to all DOUGLAS customers.
Strong risk management at DOUGLAS ensures that all relevant information is transmitted digitally and credit checks are carried out in advance. This means invoice purchasing can be offered in a targeted manner, default risk is minimised, and data quality is optimised. Communication during the collection process is fully digital and tailored to the needs of consumers. Via channels such as email, SMS, WhatsApp and a personalised payment page, DOUGLAS customers can arrange individual payment solutions at any time.
The partnership between DOUGLAS and PAIR Finance delivers maximum cash collection and provides notable relief for the teams involved. Through the direct purchase of receivables, DOUGLAS receives payment for overdue debts particularly quickly – allowing financial resources to be used more efficiently. At the same time, the digital, flexible approach ensures that most consumers pay within just 14 days.
PAIR Finance places particular emphasis on consumer orientation: 97% of all receivables are processed smoothly – without consumers disputing the claim – ensuring transparent and respectful handling. This enables DOUGLAS to benefit from the quick recovery of outstanding receivables, use the freed-up capital for further growth, and offer its customers a positive experience even during the collections process.
“With PAIR Finance, we can make our receivables management as efficient and digital as possible. The rapid payout, as well as the high degree of consumer orientation and personalisation, fit perfectly with our brand – and the excellent Trustpilot score of 4.7 confirms that our customers also appreciate this approach. This reflects exactly the service and quality standards that set DOUGLAS apart.”
Team Lead Order-to-Cash
DOUGLAS
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We efficiently recover your outstanding receivables – without jeopardising your customer relationships! Reach out directly and we’ll get back to you promptly.