What's behind it:
A completely new type of debt collection that benefits everyone - creditors, consumers and debt collection companies.
Four pillars of designing effective, ethical and sustainable debt collection processes.
Insights from psychology and behavioural economics to optimise decision-making processes and make payments
Personalisation of the customer journey - manage motivation and incentives in a targeted manner to achieve better results.
"By understanding how people make decisions – and how those decisions can be ethically influenced – we can create outcomes that benefit everyone."
Dr. Sebastian Clajus
Head of Behavioural Science
PAIR Finance
Head of Behavioural Science
PAIR Finance