AI-based debt collection for mobility companies.
The mobility industry, such as car sharing, ride hailing and autonomous mobility services, is developing rapidly. The sharing economy is the model of the future, with digitalisation and networked technologies changing passenger expectations. Mobile ticketing, rail, public transport and parking space managers make it easy for customers to buy tickets. At the same time, the mobility industry is becoming increasingly competitive, especially in urban areas.
The market is growing: According to forecasts, revenue in the mobility sector in Europe will increase by 2.61 per cent annually between 2025 and 2029, reaching a volume of 376.9 billion euros in 2029.
The challenge in mobility debt collection.
Micro receivables.
The processing of micro receivables is a key challenge. Without professional, automated processes, these lead to high time and labour costs for mobility service providers.
Claims.
Damage claims, on the other hand, usually result in high receivables that require fast and often legal processing. These complex cases require specialised debt collection management.
Lack of digital data.
In the parking industry, the lack of digital data, such as email addresses or telephone numbers, complicates the debt collection process. Communication here is mainly by post, which causes additional time and costs.
Leasing and subscription payments.
Complex contracts, long terms, frequent instalment adjustments and vehicle valuations can complicate debt collection management. In addition, long-term terms make it difficult to track outstanding payments.
A balance between customer loyalty and effective debt collection management is crucial.
Overly aggressive debt collection can damage the business in the long term.
The focus is on digitally savvy customers who should be retained in the long term.
Weak receivables processes can threaten the existence of a company.
Our solution for your mobility company.
A modern, digital debt collection system based on artificial intelligence, data science and behavioural research that is efficiently tailored to the specific requirements of the mobility industry.
Higher repayment rate thanks to our AI-supported debt collection approach.
One contract and partner for multiple markets - with local and linguistic expertise.
Client portal with predictive analytics and real-time status of files.
Bundled reporting to optimise market comparisons and targets.
Automatic data exchange in real time through REST API integration.
Individual customer approach and customer journey through behavioural insights.
High consumer satisfaction and excellent trust score.
Dynamic and effective debt collection strategies for maximum efficiency.
Highly efficient, purely digital receivables processing without media disruption.
Simple and seamless payment processes for fast settlement.
Contact us now.
We efficiently realise your outstanding claims in the mobility sector – without affecting your customer relationships! Contact us directly and we will get back to you immediately.