BavariaDirekt is testing Pair Finance's AI-based debt collection. The service provider relies on a self-learning algorithm that typologizes customers and, based on this, selects a suitable approach and offers individual solutions. The aim is to collect receivables more quickly without destroying customer relationships.

When the robot collects the insurance premiums. The digital insurer BavariaDirekt is the first company in the Versicherungskammer group to test the claims management based on artificial intelligence (AI) developed by PAIR Finance. The customer should be spared a dunning procedure.

PAIR Finance is "one of the first service providers" to work with AI throughout. In addition, the company is part of the Finleap Group. State-of-the-art link generation technology and personalized QR codes ensure absolute data security and protection against unauthorized access. All technical solutions are strictly oriented to the standards of the General Data Protection Regulation.

The fintech will take over the receivables management of Bavaria Direkt, the digital subsidiary of Versicherungskammer Bayern. With the help of an AI algorithm, insureds are to be addressed individually so that they settle claims more quickly. (€)

The digital insurer BavariaDirekt is the first company in the Versicherungskammer Group to test the receivables management system developed by Pair Finance on the basis of artificial intelligence (AI). BavariaDirekt is thus consistently expanding its competencies as a digital insurer.

This is probably how defaulting customers of direct insurer Bavaria Direkt will be prompted to pay off their debts in the future. The company, which belongs to Versicherungskammer Bayern, has recently started working with the fintech Pair Finance to make it quicker and easier to receive outstanding payments. (€)

The company, which belongs to the Versicherungskammer Bayern group, is now piloting the Pair Finance solution. With this, BavariaDirekt wants to expand its competencies as a digital insurer. Policyholders can use it to manage outstanding receivables on their smartphones. For example, they can create individual installment payment plans via the personalized home page.

Analyzable data offers high practical added value for targeting customers with accurate messages and payment offers. But the foundations of the collection process, arguably the most sensitive part of the customer journey, remain paper billing, telephone or simple automation processes.

Employee shareholdings via so-called virtual stock options should be subject to capital gains tax and not income tax, says Stephan Stricker, founder of fintech Pair Finance, in an interview with FinanzBusiness. (€)

Who are actually the brains and doers behind these creative thought processes, at the intersection of finance, digital technologies and entrepreneurship? This time, Minou Ghaffari answers our questions. Minou is Head of Behavioral Science at PAIR Finance, an AI-based FinTech for debt collection and management.

Stephan Stricker: Good customer relations are very important in the insurance industry, because insurers usually try to cover a customer's need for insurance protection as comprehensively and on a long-term basis as possible, i.e. a customer often has several contracts with one insurance company.

In our series The Faces of the FinTech Industry we regularly ask a person from the payment and banking industry the same ten questions. This time Nicole Wechsung answers our questions. Nicole is Head of Collection at PAIR Finance, a technology and data-driven company in the field of debt collection and receivables management.