The Berlin-based FinTech PAIR Finance takes care of the debt collection of well-known companies, especially those active in the digital sector. These include e-commerce heavyweight Zalando. Since customers expect a particularly sensitive approach online, PAIR Finance uses artificial intelligence to address each customer (debtor) individually.

With its first study of an expanded debtor typology, startup Pair Finance believes it is better equipped than ever to do the job. Led by behavioral scientist Minou Ghaffari, who works for Pair Finance, the company, which is majority owned by Finleap, evaluated 400,000 individual cases, expanding existing typologies.

Until now, little was known about the underlying personality types of the digital consumer with late payments and how to proceed most successfully to ensure out-of-court repayment. In response to this unanswered question, Pair Finance, fintech for AI-based debt collection and management, presents a study on a new customer typology for the digital age.

BavariaDirekt is testing Pair Finance's AI-based debt collection. The service provider relies on a self-learning algorithm that typologizes customers and, based on this, selects a suitable approach and offers individual solutions. The aim is to collect receivables more quickly without destroying customer relationships.

When the robot collects the insurance premiums. The digital insurer BavariaDirekt is the first company in the Versicherungskammer group to test the claims management based on artificial intelligence (AI) developed by PAIR Finance. The customer should be spared a dunning procedure.

PAIR Finance is "one of the first service providers" to work with AI throughout. In addition, the company is part of the Finleap Group. State-of-the-art link generation technology and personalized QR codes ensure absolute data security and protection against unauthorized access. All technical solutions are strictly oriented to the standards of the General Data Protection Regulation.

The fintech will take over the receivables management of Bavaria Direkt, the digital subsidiary of Versicherungskammer Bayern. With the help of an AI algorithm, insureds are to be addressed individually so that they settle claims more quickly. (€)

The digital insurer BavariaDirekt is the first company in the Versicherungskammer Group to test the receivables management system developed by Pair Finance on the basis of artificial intelligence (AI). BavariaDirekt is thus consistently expanding its competencies as a digital insurer.

This is probably how defaulting customers of direct insurer Bavaria Direkt will be prompted to pay off their debts in the future. The company, which belongs to Versicherungskammer Bayern, has recently started working with the fintech Pair Finance to make it quicker and easier to receive outstanding payments. (€)

The company, which belongs to the Versicherungskammer Bayern group, is now piloting the Pair Finance solution. With this, BavariaDirekt wants to expand its competencies as a digital insurer. Policyholders can use it to manage outstanding receivables on their smartphones. For example, they can create individual installment payment plans via the personalized home page.

Analyzable data offers high practical added value for targeting customers with accurate messages and payment offers. But the foundations of the collection process, arguably the most sensitive part of the customer journey, remain paper billing, telephone or simple automation processes.

Employee shareholdings via so-called virtual stock options should be subject to capital gains tax and not income tax, says Stephan Stricker, founder of fintech Pair Finance, in an interview with FinanzBusiness. (€)