Business Insider: After expansion: these are the key people at debt collection startup Pair Finance

Start-up PAIR Finance is hoping to revolutionise the debt collection market. The company hopes to use behavioural research to recover money from overdue clients. The secret to their success is addressing them individually.

Analyzable data offers high practical added value for targeting customers with accurate messages and payment offers. But the foundations of the collection process, arguably the most sensitive part of the customer journey, remain paper billing, telephone or simple automation processes.

Almost half of young adults have already failed to pay a bill. Almost a quarter have already been contacted by a debt collection agency. These are the results of a representative survey initiated by the debt collection company Pair Finance and the Fresenius University in Hamburg and exclusively available to Handelsblatt.