Pair Finance, a company for AI-based debt collection and receivables management, has analyzed in a study which debtor types there are and how best to address them in order to receive payment as quickly as possible. The survey was led by behavioral researcher Dr. Minou Ghaffari and evaluated around 400,000 cases and the associated AI-optimized communication in anonymized form.

The goal is to get people out of debt quickly, says Pair Finance CEO Stricker. "The best way to do that is digitally. People look at their smartphones almost 100 times a day, use them to take out policies and buy products - so why don't we in debt collection also communicate digitally with our debtors as part of the value chain?"

To create such a typology, Fintech Pair Finance, which specializes in debt collection, analyzed data from more than 400,000 debt collection cases and the corresponding debtor communication. This resulted in a customer typology study that defines a total of 16 different debtor types. (€)

"Typically, these are customers who are in a difficult financial situation and tend to reject any payment solution," Minou Ghaffari tells WELT AM SONNTAG. She heads the behavioral research department at debt collection provider PAIR Finance.

Pair Finance, fintech for AI-based debt collection and receivables management, is strengthening its legal department: Daniela Gaub (37) will take over the newly created position of Senior Legal Counsel from July 1, 2021. The fully qualified lawyer was previously head of the legal department at the Bundesverband Deutscher Inkasso-Unternehmen e.V. (BDIU).

Fintech PAIR Finance, which specializes in AI-based debt collection and receivables management, is strengthening its legal department. As of July 1, Daniela Gaub will take over the newly created position of "Senior Legal Counsel." The fully qualified lawyer was previously head of the legal department at Bundesverband Deutscher Inkasso-Unternehmen e.V. (BDIU). At PAIR Finance, she will be responsible for the areas of debt collection and data protection law.

Berlin-based FinTech PAIR Finance said it presented the first study on a new customer typology for the digital age. At the technology company, the future of debt collection has been emerging around AI, behavioral research and data science since 2016, the company said.

With its first study of an expanded debtor typology, startup Pair Finance believes it is better equipped than ever to do the job. Led by behavioral scientist Minou Ghaffari, who works for Pair Finance, the company, which is majority owned by Finleap, evaluated 400,000 individual cases, expanding existing typologies.

The Berlin-based FinTech PAIR Finance takes care of the debt collection of well-known companies, especially those active in the digital sector. These include e-commerce heavyweight Zalando. Since customers expect a particularly sensitive approach online, PAIR Finance uses artificial intelligence to address each customer (debtor) individually.

Until now, little was known about the underlying personality types of the digital consumer with late payments and how to proceed most successfully to ensure out-of-court repayment. In response to this unanswered question, Pair Finance, fintech for AI-based debt collection and management, presents a study on a new customer typology for the digital age.

PAIR Finance is "one of the first service providers" to work with AI throughout. In addition, the company is part of the Finleap Group. State-of-the-art link generation technology and personalized QR codes ensure absolute data security and protection against unauthorized access. All technical solutions are strictly oriented to the standards of the General Data Protection Regulation.