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"Typically, these are customers who are in a difficult financial situation and tend to reject any payment solution," Minou Ghaffari tells WELT AM SONNTAG. She heads the behavioral research department at debt collection provider PAIR Finance.
Fintech Pair Finance has raised two million euros. In addition to Zalando, Finleap and a former top manager of Deutsche Bank also participated in the deal.
Pair Finance aims to be a gentle alternative to conventional debt collection companies that put pressure on defaulting payers with threats. The company, which processes receivables from Zalando, for example, employs many psychologists and programmers.
